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As the most valuable partner of clients, Guangdong Channelbeyond Customer Care was awarded “the Best

The twelfth China Call Center Industry Summit and Annual Best Call Center Award Ceremony was held in Beijing on August 11 and 12, 2016. Channelbeyond Customer Care was awarded “the Best Outsourcing Service Provider among Call Centers” in 2016. The general Manager of Channelbeyond Customer Care Mr.Tan Jieqiang and Deputy

General Manager Ms. Yang Jie attended the ceremony.

Award Ceremony

During the summit,more than one thousand companies and two thousand guests from industries such as IT, aviation, communication, and public services were invited to attend the summit, which was not only the largest but the most prestigious event of its kind in recent years. The theme of the summit was “Industrial and Strategic Transformation among Call Centers in the Media Era”. The direction of reform and coping strategies in the “Internet+” age was discussed by attendees, with regard to service concept, service

channels, innovative technology and innovative interaction. A large number of innovative ideas put forward in the summit will promote the development of the call center industry

in the future.

The summit was sponsored by China Call-Center & CRM Association (CNCCA) of CECC - a subordinate body of MIIT. At the same time, the Annual Best Call Center Award Ceremony was also held. Channelbeyond Customer Care was awarded “the Best Outsourcing Service Provider among Call Centers” in 2016. Deputy General Manager of the company Ms. Yang Jie was honored to receive the award.

Best Outsourcing Service Provider among Call Centers in 2016

Award Ceremony is on show

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